Refund Policy for Digital Products (Ebooks)

Last Updated: 20 may 2025

1. Right to Cancel (Under UK Consumer Law)

Under the Consumer Contracts Regulations 2013, you have the right to cancel your purchase within 14 days of buying an ebook if you have not downloaded or accessed it.

• If you haven’t downloaded the ebook: You may request a full refund within 14 days of purchase.
• If you’ve downloaded or accessed the ebook: No refund is allowed (as digital content is considered “consumed” once downloaded).

2. How to Request a Refund

To cancel and request a refund:

1. Email us at [your contact email] within 14 days of purchase.
2. Include:
   • Your order number.
   • Proof of purchase.
   • Reason for cancellation (optional).

We will process refunds within 7–14 working days via your original payment method.

3. Non-Refundable Cases

No refunds will be issued if:
✅ You downloaded, opened, or streamed the ebook.
✅ You changed your mind after accessing the content.
✅ You failed to check system requirements (e.g., incompatible device format).
✅ You violated our Terms of Service (e.g., sharing the ebook illegally).

4. Defective or Incorrect Products

If the ebook is:

• Corrupted (file doesn’t open),
• Incomplete (missing pages/content), or
• Not as described (major mismatch),

Contact us within 7 days of purchase for a replacement or refund.

5. Contact Us

For refund requests or issues:
📧 Email: info@finvest-academy.com
🌐 Website: https://finvest-academy.com

Key Legal Notes for UK Complianc: